Sat, 02/02/2019 - 20:47
Are they correct? I believe I have followed them to the letter but there are a few things different now. One, the Python software versions have changed. At the Anaconda site they have Python 3.7. Also, there are two Python exe files one with the w and without. When directing the shortcut to use the one with the w nothing happens? I tried to be patient but it's been several minutes and nothing has happened.
Any thoughts? I should add they do not have the suggested Python 3.6 Should I use instead the older 2.7 version?
Thanks,
Henry
Henry:
There is a similar post in the forum somewhere. There is an issue with 3.7. If you don't want to fight with it, delete the current anaconda/python install and try 2.7.
That should work more readily using the tg...pyw file.
HTH, Ken
I am running a fully updated Windows 10 Version 1803.
I have installed TG in accordance with the instructions but when I try to run the program, I receive a message "This app can't run on your PC. To find a version for your PC check with the software publisher". When I first received this message, I uninstalled Python 3.7 and installed Python 2.7 but TG still would not run.
I should be grateful for any advice to get TG working.
Geoff
Geoff,
Quickest solution is for us to Skype where I can see your screen. Shoot me an email (gordonmyers@hotmail.com) and we'll schedule a time.
Gordon
In case anyone is wondering whether TG is now working for me, Gordon very kindly spent half an hour working on my PC via Skype and I now have full access to TG.
What splendid service.
Geoff