We are excited to announce the launch of our new forums! You can access it forums.aavso.org. For questions, please see our blog post. The forums at aavso.org/forum have become read-only.
Announcement: New Applications
We are excited to announce the launch of our new applications! We're opening up early access to our new applications for searching, downloading, and submitting photometric observations. You can now access these applications through these links:
We ask for your feedback in order to help us improve these applications. Please send feedback for the applications above to feedback@aavso.org. Note: please avoid duplicating submissions across the two submit applications.
Last 2 days I cannot send my observations on Betelgeuse to AAVSO and get this error when I click submit. I am really puzzled at it as others are able to send data.
NOW the crazy part.. I CAN send data using an old apple iPad! it will connect and send the data!
I tried everything here on my different PC's.. using XP, Vista, and Win7 -- they allow me to connect, add the info but when I click submit .. BOOM that error comes up. I tried putting in alf Orionis as the star and it could not find it!
Turns out that there is nothing wrong with submitting observations for "Betelgeuse" or "alf Ori" - either will work. The culprit in this particular case was an apostrophe in the "Chart ID" field! Unfortunately, WebObs error messages are sometimes misleading.
If anyone has a repeatable problem submitting data via WebObs, the best thing to do is to either post to a forum or write to AAVSO HQ staff directly, making sure to attach either a screenshot showing the completed form before you click "Submit Observation" or the data file you are attempting to upload. It is much easier to troubleshoot a problem when we can see the whole picture.
Seems ok for me around Jan 01 at 11:00 UT.
Seems to be working now. Gremlins? Thanks lmk.
Last 2 days I cannot send my observations on Betelgeuse to AAVSO and get this error when I click submit. I am really puzzled at it as others are able to send data.
NOW the crazy part.. I CAN send data using an old apple iPad! it will connect and send the data!
I tried everything here on my different PC's.. using XP, Vista, and Win7 -- they allow me to connect, add the info but when I click submit .. BOOM that error comes up. I tried putting in alf Orionis as the star and it could not find it!
WebObs won't accept 'Orionis'. You have to type alf ori.
Gary
Hello:
I did still get the errors..
Mike
Turns out that there is nothing wrong with submitting observations for "Betelgeuse" or "alf Ori" - either will work. The culprit in this particular case was an apostrophe in the "Chart ID" field! Unfortunately, WebObs error messages are sometimes misleading.
If anyone has a repeatable problem submitting data via WebObs, the best thing to do is to either post to a forum or write to AAVSO HQ staff directly, making sure to attach either a screenshot showing the completed form before you click "Submit Observation" or the data file you are attempting to upload. It is much easier to troubleshoot a problem when we can see the whole picture.
Best wishes, Sara